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The Amazon Customer Experience Playbook
How to Gain New Customers and Retain Existing Ones
The Amazon Customer Experience Playbook
How to Gain New Customers and Retain Existing Ones
71% of consumers make a purchase on Amazon at least once a month.
Through a maniacal focus on consumer experience since its inception, Amazon has been able to foster an environment that ensures customers return for future purchases.
To leverage that success for your own Amazon operation, you need a comprehensive understanding of the customer journey to best deliver on shoppers’ expectations.
In this detailed playbook, discover bespoke strategies to help you drive net new business, retain existing customers, and ensure customer loyalty with each transaction.
Get the FREE Playbook
Get the FREE Playbook
What’s Inside the Playbook?
What’s Inside the Playbook?
- The key stages of the customer purchase journey and how you can influence each one
- Examples of how advertising drives product awareness and exposure
- Proven tactics to master customer retention and promote shopper loyalty
- A detailed rundown of how Amazon has become the industry leader for customer experience
Improve Your Performance and Generate Customer Loyalty
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Improve Your Performance and Generate Customer Loyalty