No one — not even Amazon — was prepared for the events that have unfolded over the past year. The COVID-19 pandemic has tested the limits of e-commerce, and there is certainly much work to be done.

As a brand or retailer in today’s digital-first climate, staying informed of the latest e-commerce initiatives, consumer trends, and technological transformations is not an option but an imperative.

In our latest report, we have compiled the top Amazon and e-marketplace trends and happenings of 2020 as well as our 2021 predictions for you to keep in mind as you map your strategy for the active year ahead.